Liftmaster Garage Door Openers Problems

Liftmaster offers one of a kind smart garage door opener with an integrated camera, corner to corner LED lighting, automatic garage door lock, and battery backup. It also offers a range of remote controls (Keychain remote control, Visor remote control, and Universal remotes) that fit any lifestyle.

However, Liftmaster Garage Door Opener isn’t completely free from problems. Most of these problems account for errors that can quickly troubleshoot and remediated by checking the company manual.

Some of the other common problems with Liftmaster garage door opener include;

• The batteries in the garage door remotes need to be replaced.
• The door needs lubrication.
• The safety sensors are out of alignment.
• The motor unit track is not aligned correctly.
• The garage door’s path may be blocked.
• The broken springs.

With a little troubleshooting, you can usually avoid a costly service call and get your garage door issues solved in no time.

Most Common Problems with Liftmaster Garage Door Openers

Here is the list of the most common Liftmaster garage door opener issues and instructions for garage door repair.

Remote Works but the Wall Switch Doesn’t

This is one of the most common problems with every Liftmaster Garage Door Opener unit. You may wonder that the remote response, but the wall switch doesn’t. This is probably because the wall switch may have a faulty unit or wiring.

• Replace the wall switch and wires to fix this problem. You may need to replace either the wall switch or the switch wires.
• Start with troubleshooting the problem to determine whether the switch or the wires are bad.
• Unscrew the switch from the wall and touch the two inner wires together. If the opener runs, you may have a bad switch unit. It’s easy to replace the wall switch unit. Consider getting a new opener that has a light and a locking option on the switch.

• If you touch the two wires and the opener doesn’t run, the problem is with the wires. To further diagnose the problem, use a small wire and jump the two wires at the opener terminal; the opener would probably run. The staples that hold the wire to the wall pinch can cause a short circuit. As a solution, you can replace the wire and install 18 to 22 gauge wire.

Wall Switch Works But the Remote Doesn’t

If the wall switch works but the remote doesn’t, the problem is with the remote unit or its batteries. Consider replacing the remote batteries before finding other solutions. If the remote works after replacing batteries, then you’re good to go.

• If your remote doesn’t work even after replacing batteries, you should consider replacing the remote unit. The older remote, after continuous pressing, can lose its grip. The best option is to replace it altogether. You’d need to replace the receiver too that will change the radio frequency. This is good because it will automatically update the older opener with new rolling code technology.

The Garage door only goes down when you hold Down the Wall Switch

This is a relatively rare problem with Liftmaster garage door openers. When your garage door easily opens but only goes down when you hold down the wall switch, the problem is with the safety sensors. When the safety sensors aren’t in alignment, it will prevent the garage door from closing.

• You can manually adjust the sensor’s alignment by checking if both the red “Source” and green “Sensor” light bulbs are working fine. Check if one or both of the lights are off, and then check for faulty fuses, breakers, and plugs for problems. Consider replugging the power source to reboot the sensor.
• The photo eye sensors may need adjustments or realignment to fix the sight path. Ensure nothing is blocking the light between the electronic photo eye sensors. Clean the photo eye sensors with a microfiber cloth to remove debris from blocking the light.

Everything works fine except the lights

Every new Liftmaster garage door opener units come with corner-to-corner LED lighting. If everything works but lights, then you must have the wrong light socket.

• Start with checking if the bulbs are OK. You’d need to replace the socket to solve this problem. Remove the circuit board from the motor unit to replace the socket that holds the light bulb and wire terminals. Use a 1/4-in. nut driver to open the screw.
• Once you open the circuit board, remove the old socket and two wires by depressing the clip that holds it in place. Replacement socket may cost less than $15.

Remember to use the bulb with the correct wattage. Using light bulbs with higher wattage can cause sockets to fail and cause a fire in rare conditions.

Diagnosing Liftmaster Garage Door Opener

Every new Liftmaster opener model features an error code system that consists of a series of flashing lights. You can decipher and troubleshoot the error by crosschecking with the manual.

What You See	What It Means	What To Do
Constant/Rapid flash of the Yellow LED.	It indicates a stuck button on the remote control or keypad.	Remove batteries from one device at a time and assess if the LED stops blinking. Clean around buttons or replace accessories if necessary.
Up Arrow Flash: 1	The garage door opener won’t close, and the light bulbs flash.	Safety reversing sensors aren’t installed or connected. The cut wires. Check sensor wires for a disconnected or cut wire.
Down Arrow Flash: 1
Up Arrow Flash: 1	The garage door opener won’t close, and the light bulbs flash.	Inspect safety sensor wire at all staple points and connection points for short circuits, and replace or correct the wires.
Down Arrow Flash: 2
Up Arrow Flash: 1	The door control won’t function.	The shorted door control wires or the door control is faulty. Inspect door control wires, and replace or correct them as needed.
Down Arrow Flash: 3
Up Arrow Flash: 1	The garage door opener won’t close, and the light bulbs flash.	Safety sensors are either misaligned or obstructed. Realign both sensors and clean the sensor eyes for dirt.
Down Arrow Flash: 4
Up Arrow Flash: 1	The door moves 6-8″ stops or reverses.	Check for binding or obstructions, such as a broken spring or door lock. Check wiring connections at the travel module and the logic board. Replace the travel module if necessary.
Down Arrow Flash: 5
Up Arrow Flash: 1	No movement, only a single click.	Check for binding or obstructions, such as a broken spring or door lock. Ensure the trolley is not stuck on either up and down stops. If the operator has an AC motor unit, it may be overheated and should sit for 30 minutes. Replace the logic board if necessary.
Down Arrow Flash: 5
Up Arrow Flash: 1	The opener hums for 1-2 seconds with no movement.	Check for binding or obstructions, such as a broken spring or door lock. Ensure the trolley is not stuck on either up and down stops. Replace the motor unit if necessary.
Down Arrow Flash: 5
Up Arrow Flash: 1	Door coasts after it has come to a complete stop.	Program switch limit settings at the close or farther to the motor unit to correct the stopping.
Down Arrow Flash: 6
Up Arrow Flash: 2	No movement or sound.	Replace logic board.
Down Arrow Flash: 1,2, 3, 4 or 5
Up Arrow Flash: 3	Unable to sit the travel or retain the position.	Check the travel module for proper assembly, replace it if necessary.
Down Arrow Flash: 2
Up Arrow Flash: 3	The battery status LED* is continually flashing green.	Check the battery backup charging for circuit error. Replace the logic board if necessary.
Down Arrow Flash: 3
Up Arrow Flash: 4	The garage door moves stops, and/or reverses.	Check for binding or obstructions, such as a broken spring or door lock. If the door is binding or sticking, contact a trained door systems technician. If the door is not binding or sticking, attempt to reprogram the travel.
Down Arrow Flash: 1-4
Up Arrow Flash: 4	The opener runs approximately 6-8″, stops and reverses.	Communication error to travel module. Check travel module connections, replace module if necessary.
Down Arrow Flash: 5
Up Arrow Flash: 4	The garage door opener will not close, and the light bulbs flash.	Safety sensors are either misaligned or obstructed. You need to Realign both sensors and clean the sensor eyes for dirt.
Down Arrow Flash: 6